Warm Transfer

Place a current call on hold and speak with the destination party before transferring the call.

1. While on an active call, press the Options softkey.
2. Select Transfer.
3. Dial the transfer destination (internal extension or external number).
4. Speak to the destination party.

   Tip: To cancel a warm transfer and go back to the original call, press the End softkey.

5. Press the Transfer softkey.

Blind Transfer

Transfer a call to another party without speaking to them first.

1. While on an active call, press the Options softkey.
2. Select Transfer.
3. Dial the transfer destination (internal extension or external number).
4. Press the Transfer softkey before the call dials out.

   Tip: To transfer a call directly to voicemail, dial 0 + extension.