Warm Transfer
Place a current call on hold and speak with the destination party before transferring the call.
- While on an active call, press the Options softkey.
- Select Transfer.
- Dial the transfer destination (internal extension or external number).
- Speak to the destination party.
Tip: To cancel a warm transfer and go back to the original call, press the End softkey.
- Press the Transfer softkey.
Blind Transfer
Transfer a call to another party without speaking to them first.
- While on an active call, press the Options softkey.
- Select Transfer.
- Dial the transfer destination (internal extension or external number).
- Press the Transfer softkey before the call dials out.
Tip: To transfer a call directly to voicemail, dial 0 + extension.